Conditions of Entry

These rules are to be read by all

General Rules:

  • Planet Commando opens daily. Last entry is 2 hours before closing time.
  • Participants must be able to reach 1.8m high with arms up.
  • Facility is closed on 25th, 26th of December and on Anzac Day.
  • Planet Commando is designed to propose progressive activities, obstacles and challenges as you move through the different Commando Zones. You are welcome to take a break at any time if you wish. Your entry ticket is valid until you have left the facility, You will not be allowed re-entry.
  • Entry requirement: Children under 18 require a parent or guardian to sign the consent form.
  • Planet Commando activity implies some risks and is suitable only for persons physically and mentally able to sustain a minimum level of physical exertion and stress.
  • Planet Commando activity is not recommended to pregnant women, brittle bones, people with heart problems, high blood pressure, epilepsy or any other adverse medical condition.
  • The equipment provided (gloves, harnesses, safety straps and helmets) is checked daily by our staff and must be used according to the instructions given and treated carefully.
  • You must wear comfortable clothing and enclosed shoes to do the activities. Planet Commando will not accept any responsibility for damaged or dirtied clothing.

Safety:

  • You must attend to the presentation on the specific safety rules of each Commando Zone.
  • For your enjoyment, choose the challenges’ level suitable to your ability, our staff is there to help you. There are 5 different Commando Zones in the facility:
    1. Induction Zone and New Recruit Ropes Course: Beginner level. This must be attempted first.
    2. SAS Zone: Intermediate level. This part requires more physical and mental effort. Please estimate your ability before attempting this. If you are unsure, consult our staff.
    3. Challenges Zone: for the Daredevils. If you want to get your adrenaline rush, this is the place to be!
    4. Ultimate Ropes Course: This is Highly Challenging. To attempt this course, you must have successfully completed the New Recruit Ropes Course and all challenges of the SAS Zone. Consult our staff before entering.
    5. Navy Seals Course: This is definitely not a walk in the park!! You will be allowed to attempt this course only after staff approval. Do not overestimate your capabilities.

  • To ensure safety, the capacity of Planet Commando is limited. Once the limit is reached, entry may momentarily be restricted.
  • Management reserves the right to expel any person who does not abide by the safety rules and who, by doing so, puts his/her life or the lives of others in danger.
  • Smoking, consumption of alcohol and use of drugs are PROHIBITED in any part of Planet Commando including car park area.

General ticket conditions

Ticket Issue, Delivery and Refund Policy, Terms and Conditions

  • Tickets purchased online are non-refundable and cannot be transferred.
  • Upon completion of purchase you will be emailed an e-ticket. Present this e-ticket at Planet Commando upon entry.
  • E-tickets can only be used once.
  • Gift voucher holders must book date and time prior to arrival and after purchase by emailing bookings@planetcommando.com.au
  • Check promotions for redemption dates. Some promotions will not have a one year validity.
  • Prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in AUD and include GST.
  • Handle your e-ticket as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy.
  • Concession tickets are valid for pensioners, students and seniors upon presentation of valid ID.
  • Valid photo ID and credit card used for purchase may be required to validate.